The incident was resolved. We have reviewed the root cause and taking action to prevent recurrence.
Posted Oct 23, 2024 - 15:47 EDT
Update
We are continuing to monitor for any further issues.
Posted Oct 23, 2024 - 14:44 EDT
Monitoring
After actions taken to restore affected services, all experiences are operating normally. We are continuing to monitor.
Posted Oct 23, 2024 - 14:37 EDT
Identified
The issues have been isolated to specific platform services, and steps are being taken to address. Most experiences should now be loading.
Posted Oct 23, 2024 - 14:32 EDT
Investigating
We are currently investigating an issue causing degraded performance with the Wyng platform and some experiences. Some experiences may display slowly or not display. Platform users may encounter slow login behavior, or require multiple attempts to log in.
Posted Oct 23, 2024 - 14:12 EDT
This incident affected: Platform (Login) and Experiences.