Resolved -
The issue affecting Instagram Content Streams has been resolved. New Instagram content is now being collected normally following the restoration of Meta and Instagram API services.
We will continue to monitor the services, but no further impact is currently expected.
Jun 12, 16:36 EDT
Update -
We are continuing to monitor and will update on a change in status.
Jun 12, 12:52 EDT
Monitoring -
Instagram Content Streams are not collecting new content or experiencing significant delays in collecting new content, due to an outage affecting Meta and Instagram APIs. We are monitoring the situation. All other Wyng content features including UGC moderation, display, and Content API are operating normally.
Jun 12, 12:52 EDT
Resolved -
The incident has been resolved.
Jun 12, 12:45 EDT
Monitoring -
The root cause has been identified and issues are recovering. We are monitoring.
Jun 12, 11:27 EDT
Investigating -
Some Wyng users are unable to log into the Platform. Additionally some users who are already logged in may encounter delays using Internal Wyng dashboard functions, including editing and publishing experiences. We are investigating. Live experiences are operating normally and not affected.
Jun 12, 10:00 EDT
Resolved -
Login and all Wyng dashboard functions have recovered are operating normally. We are continuing to monitor.
Jun 5, 14:21 EDT
Monitoring -
Login is being restored for affected users, and degraded performance of some internal Wyng dashboard functions is also recovering, We are continuing to monitor.
Jun 5, 13:56 EDT
Investigating -
Some Wyng users are unable to log into the Platform. Additionally some users who are already logged in may encounter delays or intermittent issues using Internal Wyng dashboard functions, including editing and publishing experiences. We are investigating. Live experiences are operating normally and not affected.
Jun 5, 10:45 EDT