Dashboard access not availabe

Incident Report for Wyng

Resolved

The issue has been resolved.

Posted May 09, 2023 - 13:49 EDT

Identified

We have identified the root cause, which is being caused by a downstream failure with a technology partner on whom we have a dependency. We are working on a fix.

Posted May 09, 2023 - 13:33 EDT

Investigating

Users are not able to access the Experiences dashboard in the Wyng management portal. Live experiences are not affected.

Posted May 09, 2023 - 13:21 EDT

This incident affected: Platform (Metrics, Experience Management).