New Instagram Content not being collected

Incident Report for Wyng

Resolved

This incident has been resolved.

Posted May 08, 2023 - 14:53 EDT

Monitoring

While Facebook has not officially announced a fix, from our testing, Instagram content collection has started to recover. To restore collection, re-authorization of access may be required.

Posted May 08, 2023 - 11:38 EDT

Identified

Facebook is currently reporting a "major disruption" of the Graph API. This is impacting Instagram Content Stream in Wyng. No new Instagram content is currently being collected. Facebook indicates that a fix is being implemented, but has not provided an ETA. We will post status updates here. A related Facebook Bug Report is https://developers.facebook.com/support/bugs/780004130341035/

Posted May 08, 2023 - 04:57 EDT

This incident affected: Social Content Streams (Instagram Content Stream).